Warning in South Africa: Fake Uber drivers scam passengers

Written by: Ayman Ragab

A number of South African airports are witnessing an escalation in fraud operations carried out by individuals impersonating “Uber” drivers who are forcing some travelers to pay exorbitant amounts for short trips, according to local reports.

Scamming using the name of Uber in South Africa

Perpetual traveler Johan van Schalkwyk told “Cape Talk” radio that scammers target unsuspecting travelers, explaining that they pose as legitimate Uber drivers to deceive victims and steal their money.

He added that many tourists and travelers to South Africa have talked through online groups about being subjected to this type of scam, noting that one victim was supposed to pay only 420 rand, but discovered after arriving at the hotel that 4,200 rand had been deducted from his account.

Van Schalkwyk did not clarify how the scammers were able to charge these high fees, but reports suggested that some victims shared their bank card details with the scammers.

He pointed out that many airports have enhanced security measures and put up signs to guide travelers to official transportation service areas, but he affirmed that the problem still persists during nighttime hours, suggesting the designation of official areas for licensed taxi drivers to conduct their business clearly and in an organized manner.

Passenger safety and security are a top priority.

For its part, Airports Company South Africa (ACSA) affirmed that passenger safety and security are a top priority, announcing its continued efforts to enhance awareness campaigns to help travelers identify unlicensed transport operators and avoid individuals impersonating taxi drivers or e-hailing services.

The company clarified that it has strengthened awareness measures at Cape Town International Airport by increasing directional signage, improving guidance systems, and intensifying awareness messages through digital and print materials, in addition to creating a “Travel Safely” lane to guide passengers to approved transportation facilities.

The measures also included an increased security presence in passenger areas, displaying safety messages on digital screens, distributing awareness brochures, and broadcasting audio announcements every 15 minutes urging travelers to use only licensed taxis, in addition to designating clear locations for official taxi stands.

The company advised travelers to book e-hailing services exclusively through official apps, proceed to designated pick-up zones, and verify that the vehicle's license plate number and details match the information displayed in the app before boarding. They also advised against accepting any ride offers from individuals approaching them inside or outside the airport premises.