{"id":11848,"date":"2026-06-02T22:12:39","date_gmt":"2026-06-02T20:12:39","guid":{"rendered":"https:\/\/zoomafricanews.com\/?p=11848"},"modified":"2026-06-02T22:12:39","modified_gmt":"2026-06-02T20:12:39","slug":"%d8%ba%d8%b1%d8%a7%d9%85%d8%a9-%d9%83%d8%a8%d9%8a%d8%b1%d8%a9-%d8%b9%d9%84%d9%89-%d8%b4%d8%b1%d9%83%d8%a9-%d8%a3%d9%88%d8%b1%d8%a7%d9%86%d8%ac-%d9%84%d8%a7%d8%ae%d8%aa%d8%b1%d8%a7%d9%82%d9%87","status":"publish","type":"post","link":"https:\/\/zoomafricanews.com\/en\/%d8%ba%d8%b1%d8%a7%d9%85%d8%a9-%d9%83%d8%a8%d9%8a%d8%b1%d8%a9-%d8%b9%d9%84%d9%89-%d8%b4%d8%b1%d9%83%d8%a9-%d8%a3%d9%88%d8%b1%d8%a7%d9%86%d8%ac-%d9%84%d8%a7%d8%ae%d8%aa%d8%b1%d8%a7%d9%82%d9%87\/","title":{"rendered":"Orange fined heavily for breaching customer data in Liberia"},"content":{"rendered":"<p><strong>Written by: Ayman Ragab<\/strong><\/p>\n<p>The authority imposed <a href=\"https:\/\/zoomafricanews.com\/en\/%d8%ae%d8%b7%d9%88%d8%a9-%d8%ba%d9%8a%d8%b1-%d9%85%d8%b3%d8%a8%d9%88%d9%82%d8%a9-%d8%a5%d8%b7%d9%84%d8%a7%d9%82-%d8%a3%d9%88%d9%84-%d9%85%d9%86%d8%b5%d8%a9-%d9%84%d9%85%d8%b1%d8%a7%d9%82%d8%a8%d8%a9\/\">Liberian Telecommunications<\/a> Orange Liberia was fined 4 million Liberian Lira (approximately US$20,000).<\/p>\n<p>This came after it was revealed that the company had improperly issued a customer&#039;s SIM card to a third party, resulting in a breach of privacy and communications security.<\/p>\n<h4>Orange fined in Liberia<\/h4>\n<p>The case centered on customer Zella Johnson, whose mobile phone number became inactive in February 2024 after her SIM card was reportedly transferred without her permission.<\/p>\n<p>The person who later received the SIM card was able to access the accounts associated with the number, permanently depriving Johnson of access to her phone.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-11850\" src=\"https:\/\/zoomafricanews.com\/wp-content\/uploads\/2026\/06\/Orange-Liberia-new-office.jpg\" alt=\"\" width=\"1280\" height=\"793\" srcset=\"https:\/\/zoomafricanews.com\/wp-content\/uploads\/2026\/06\/Orange-Liberia-new-office.jpg 1280w, https:\/\/zoomafricanews.com\/wp-content\/uploads\/2026\/06\/Orange-Liberia-new-office-300x186.jpg 300w, https:\/\/zoomafricanews.com\/wp-content\/uploads\/2026\/06\/Orange-Liberia-new-office-1024x634.jpg 1024w, https:\/\/zoomafricanews.com\/wp-content\/uploads\/2026\/06\/Orange-Liberia-new-office-768x476.jpg 768w, https:\/\/zoomafricanews.com\/wp-content\/uploads\/2026\/06\/Orange-Liberia-new-office-18x12.jpg 18w\" sizes=\"auto, (max-width: 1280px) 100vw, 1280px\" \/><\/p>\n<p>Following an investigation, the Land Transport Authority concluded that Orange Liberia had failed to follow its own procedures and licensing obligations when issuing the replacement SIM card.<\/p>\n<h4>Orange customer data breach<\/h4>\n<p>The regulatory body concluded that the operator had not adequately protected customer information, violating the provisions of the Liberian Telecommunications Act 2007 relating to confidentiality, data protection and unauthorized access to telecommunications services.<\/p>\n<p>In addition to the financial penalty, the Land Transport Authority directed Orange Liberia to identify both the employee responsible for issuing the SIM card and the person who received it.<\/p>\n<p>The agency said the ruling underscores the critical importance of protecting consumer data and privacy, warning that telecommunications companies will face serious consequences if failures occur that jeopardize customer security.<\/p>","protected":false},"excerpt":{"rendered":"<p>Written by: Ayman Ragab. The Liberian Communications Authority has fined Orange Liberia 4 million Liberian Lira (approximately US$20,000). This came after it was discovered that the company had improperly issued a customer&#039;s SIM card to a third party, resulting in a breach of privacy and communications security. The fine imposed on Orange Liberia centered around a customer\u2026<\/p>","protected":false},"author":9,"featured_media":11849,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[24,34,175,217],"tags":[4636,4637,4638,631],"class_list":["post-11848","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-africanews","category-africa-business","category-175","category-slider","tag-4636","tag-4637","tag-4638","tag-631"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>\u063a\u0631\u0627\u0645\u0629 \u0643\u0628\u064a\u0631\u0629 \u0639\u0644\u0649 \u0634\u0631\u0643\u0629 &quot;\u0623\u0648\u0631\u0627\u0646\u062c&quot; \u0644\u0627\u062e\u062a\u0631\u0627\u0642\u0647\u0627 \u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 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